Help!!!! deleted audio program

  1. #1
    bahamanatasha is offline Newbie

    Help!!!! deleted audio program

    my niece decided that she was going to uninstall some programs and low and behold she deleted the audio program. when the computer boots up it says that the audio driver is not installed so there is absolutely no sound. I click on reinstall the driver but it just keeps on restarting and the message box comes up again. here are the specs for her notebook and please help us

    in system information under problem devices here is what it says

    Audio Device on High Definition Audio Bus HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1043834A& REV_1000\4&11B321D8&0&0001 The drivers for this device are not installed.

    here is some info on the ccomputer
    OS Name Microsoft Windows XP Home Edition
    Version 5.1.2600 Service Pack 3 Build 2600
    OS Manufacturer Microsoft Corporation
    System Name OLIVERJRMUM
    System Manufacturer ASUSTeK Computer INC.
    System Model 1000HD
    System Type X86-based PC
    Processor x86 Family 6 Model 13 Stepping 8 GenuineIntel ~897 Mhz
    BIOS Version/Date American Megatrends Inc. 1001, 09/22/2008
    SMBIOS Version 2.5
    Windows Directory C:\WINDOWS
    System Directory C:\WINDOWS\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
    User Name OLIVERJRMUM\Oliver Wilson
    Time Zone Eastern Daylight Time
    Total Physical Memory 1,024.00 MB
    Available Physical Memory 486.41 MB
    Total Virtual Memory 2.00 GB
    Available Virtual Memory 1.95 GB
    Page File Space 2.38 GB
    Page File C:\pagefile.sys


  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    What is the exact make and model of the computer?

    If it is custom built: Manufacturer: ASUSTeK Computer INC.
    System Model 1000HD

    http://support.asus.com/download/download.aspx

  3. #3
    bahamanatasha is offline Newbie
    thanks for the input the exact make and model is

    Computer System
    Manufacturer: ASUSTeK Computer INC.
    Model: 1000HD

    I have been to that website but cannot get beyond that page let me try a little harder but any other help would be greatly appreciated t

  4. #4
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    ASUS Eee PC-1000HD

    ASUSTeK Computer Inc.-Support-

    Choose:

    Product: Eee Family

    & go from there. Asus has a very bad web site so you might have to keep trying.

    As of now I cannot connect and this is not unusual. They simply have a bad server.

  5. #5
    bahamanatasha is offline Newbie
    thank you jephree you are a life saver as of now I have sound and I could just kiss you. you have made me a firm believer in forums. keep up the great work!!

+ Reply to Thread