Can anyone help!! All my USB slots have stopped working - PC Specialist buid 12 months ago - VISTA home premium - none of the 6 USB slots seem to regognisse anything - needed to start back ups...drivers all say up to date? there is power coming through as the web cam light coms on but is not regognised - is the problem in the BIOS settings? not much experiance in this sort of thing, all help greatfully reveived..

many thanks

Chris Fuller

mother board P5ND2 SE

Ah, you have the problom i had before, you can go to device manager and check the usb ports, if it says that every thing is fine, then you need to reinstall windows, if it says that it is damaged, or not insttlled, then try to let windows install it for you, if it says it can't find the driver, google will help you find new drivers, once you do that, install and restart then youll be onyour way. or the usb port`s and or usb devices are dusty, have you checked that, HAVE YOU?

1stly thanks for taking the time to reply to me 2ndly how dusty would it have to be to prevent all six USB's from working and lastly if i reinstall windows will i loose everything on my hard drive?

Many thanks

Originally Posted by 64bitgenius

...if it says that every thing is fine, then you need to reinstall windows...

@64bitgenius: It is way too soon to advise a windows reinstall. Reinstalling windows is a last resort fix to most problems. Other things can & should be checked first.

First I need to know if you have tried other devices. If you haven't please do. Second if this is a new problem & other devices don't work I would try a system restore point to before when your problem started. Next you need to try & reinstall the drivers which need to be from the manufacturer. If you tell us more about your we can try to help you find your chipset drivers. So what is the make/model of your computer or the motherboard? If you don't know you can try our hardware scan. After that you can try to reset your CMOS settings to the manufacturer's default settings through the BIOS. You should be able to get into that by repeatedly hitting delete when your computer is booting after starting/restarting your computer. If it starts booting windows you are too late. That is enough to try for now. Let us know how this goes.

I notice you have not returned to take aboard the good suggestions from townbg- Perhaps you could let us know if you need more assistance with your USB ports.

If you take a look at this link from here, it may assist you in enabling your USB ports again.

kind regards,

"none of the 6 USB slots seem to regognisse anything" USB drive hardware problem?

@ ITfans we appreciate people helping out but the last time this member responded was almost a month ago.

Hi Friend,
Here are some steps to solve your problem . first Turn Off your PC. Unplug it. This apparently clears any residual power on the motherboard. Leave it disconnected for a few minutes. Reconnect everything, boot up your PC and your USB ports and devices should be working again!

Thanks,
James