Help!!

  1. #1
    Veloce is offline Junior Member

    Help!!

    My new GPU (GeForce 9800GT) has been working fine for a while now, couldn't get BIOS screen to show on that display but the bios uses the motherboard VGA output instead.

    Now my pc seems to have no video drivers installed, it's using the motherboard VGA system with no drivers, i downloaded the latest drivers for my card off the nVidia website but when i log on i can't use the card, and i still get the message "please install/update your video drivers"

    Anybody have any ideas? Hellllppppppp!!

    Will get any required information to you ASAP.

    Thanks.


  2. #2
    Digerati is offline Senior Quiquagenarian
    We need more information about your computer and version of Windows. Your computer should not have been using the on-board after you installed the card, so it seems your initial installation was not right - unless you were using both for a dual-monitor setup.

    I would uninstall all drivers and start over using the instructions that came with your card, or from the maker's website. And make sure your power supply can support that big card.

  3. #3
    Veloce is offline Junior Member
    Quote Originally Posted by Digerati View Post
    We need more information about your computer and version of Windows. Your computer should not have been using the on-board after you installed the card, so it seems your initial installation was not right - unless you were using both for a dual-monitor setup.

    I would uninstall all drivers and start over using the instructions that came with your card, or from the maker's website. And make sure your power supply can support that big card.
    I have a 500W PSU, I'm running Windows XP Professional SP3.

    Its a gigabyte motherboard, 1GB DDR Ram, AMD Sempron 3000+ Processor, and 60GB HDD. I will try to find the driver disk, and if i cannot i will just install the drivers from the nvidia website after uninstalling them.

    Will update once i've made some progress.

  4. #4
    townsbg is offline Senior Member
    It is usually best to have the most recent graphics drivers. There is an addition power plug on this card for extra power so are you sure that you have that connected?

  5. #5
    Digerati is offline Senior Quiquagenarian
    I will try to find the driver disk, and if i cannot i will just install the drivers from the nvidia website after uninstalling them.
    As mentioned above I recommend using the drivers from the card maker's site - and not the GPUs.

  6. #6
    Veloce is offline Junior Member
    Okay update.

    I removed and placed the card back into the slot. my pc now recognises it as new hardware, but it says "unknown" and although i have the driver CD, it days drivers cannot be found.

    When i run the cd, it says no drivers for your current VGA chip (because its trying to update the motherboard, the nVidia 6100.

    Any ideas? I don't have both connecters of the power connected because there isn't another (MOLEX?) 4-pin connector free anywhere, theyre all used up.

    I think i'll ry removing again, and making sure all connectors are free from grime, and re-un-dust the motherboard and pc.

    Not happy



    (In a completely unrelated incident) i had a text from a +42 number (slovakia i think) although i live in the uk, dont know any slovakians and it just kind of freaked me out a little. Really not my week.

  7. #7
    townsbg is offline Senior Member
    Quote Originally Posted by Digerati View Post
    As mentioned above I recommend using the drivers from the card maker's site - and not the GPUs.
    It is better to have the newest graphics drivers therefore you should get them from the manufacturer's website instead of the CD. I don't understand entirely what you are saying but if windows is trying to install drivers for a built in graphics chip then that chip should be disabled in the BIOS [see your manual] that way windows won't even know that it exists. If it is trying to install drivers for your chip set then you are using the wrong disk.

    If you'll look at the card and find the power plug you will see that it is a 6-pin plug [see below]. If you don't connect that your card isn't getting enough power. If you don't have one of those built into your PSU you can use a molex PCI-E Power Supply Converter cable. If you don't have enough molex plugs get a molex plug splitter.

    Last edited by townsbg; 25-06-2009 at 03:29 AM.

  8. #8
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Although the molex converter is an option it is a very poor one.

    Many cards include the converter but it still restricts power.

    It is so important before purchasing a new graphics card to make sure your PSU is compatible.

    Most new cards require 2 x 6 + 2 pin PCI_E each.

  9. #9
    townsbg is offline Senior Member
    I agree that one must make sure that the PSU is compatible but the adapters are in case he presently doesn't have any other way to get that extra juice to his card. Using those adapters although limiting would be better than nothing if his PSU doesn't have a 6-pin PCI-e. Also that card is an MSI GeForce 9800 GT.
    Last edited by townsbg; 25-06-2009 at 04:02 AM.

  10. #10
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    The adapters are a marketing ploy. They are not adequate to power the card.

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