Greetings,

I am having some trouble updating my USB drivers. I just reformatted again to Windows XP Professional (Service Pack 3) and upon updating my USB Drivers from 1.1 to 2.0, my computer freezes.

I am running a HP Pavilion DV5000 with Windows XP Professional (Service Pack 3).

When I right click in my computer > hardware > device manager... I see the following.

ImageShack - Image Hosting :: devicemanagerm.jpg

So naturally I right click on the Universal Serial Bus in Yellow and select update driver. From here, a window appears like normal asking to search for updates. I accept and Windows Searches. It finds the standard update and installs it. As the screen is installing it, the tray icon light blinks saying new hardware found, then installing new hardware.

This is where my computer freezes. The only way to get it back to normal (because it freezes time after time on the startup after I try and update my USB ports) is to Power Off on the Windows XP Load Screen when you power on, and then under the "safe mode options" start windows on last know connection.

Long story short...

I try to update my USB drivers and after it downloads them using Windows, it freezes as it acknowledged new hardware found.

Any help is greatly appreciated. If you want to chat about this, my skype is....

Steve Vogt (stevevogt).

Thanks in advance,
--
Steve Vogt

Only use drivers from HP. There are no USB drivers per se but try the chipset drivers:

Select software and drivers

I am checking that link now.

Update: As I am checking the link - I think it might my by TI SD Card Reader (USB Driver). How do I disable that in general and even unistall that (I don't use it).

Also, the chipset is for Intel. I have AMD. Thoughts?

See if anything here helps:

Ports / Flash Memory CardsHP Pavilion dv5000 CTO Notebook PC

Is that your computer model?

HP Pavilion dv5000 CTO Notebook PC

Thank you for the quick replies.

So far nothing new. I am installing all the drivers for TI and now the chipset, but the articles did not give any new information to help resolve updating issues.

And thanks for the information posted.

Any other ideas, thoughts or suggestions?

Were you sure that my links were to your model?

Locating and Using the Product Number and Model Number

Yes, it is a HP Pavilion DV5000. There is no CTO, but that is the only option for DV5000.

Also, do you have Skype, is so what is your info?

Correction:

With a mag glass, it is a DV5140us.

All Model Tags Say: DV5000, but there is one so small that said that number in one spot. I am sorry for the mistake.

HP Pavilion dv5140us Notebook PC