Hi,

I have just reformatted the hard drive on my MESH laptop. I need to instal appropriate drivers but having great difficulty specifically with the ATI graphics drivers.

I used DriverMagic to find the drivers (MESH website is useless!). As an aside I would have thought that the manufacturer would have an easy to find page that said something like "for model XYZ download the following drivers!" Nothing like this appears on the Mesh site.

All seems ok excepte for the video drivers and DirectX. The ATI drivers won't load and I get the error messages "INF error Video Driver Not Found" and then "Set up was unable to complete the installation Use Standard VGA driver"

Where can I get the suitable drivers - at the moment my machine is very slow with any display related task.

Also I don't seem to have any DirectX installed.

Thank you.

Martin


-------------------------------------------------------

OS Information:
PropertyValue
OS Name Microsoft Windows XP Home Edition|C:\WINDOWS|\Device\Harddisk0\Partition1
Service Pack 2.0
OS Manufacturer Microsoft Corporation
Windows Directory C:\WINDOWS


Processor:
PropertyValue
Current Clock Speed 3066
Description x86 Family 15 Model 2 Stepping 7
Manufacturer GenuineIntel
Name Intel(R) Pentium(R) 4 CPU 3.06GHz


Memory (RAM):
PropertyValue
Bank Label Banks 0/1
Capacity 536870912

Bank Label Banks 2/3
Capacity 536870912

Total Memory Deteced in Hardware: ~1024 MB
Memory Reported to Operating System: 1023MB

Disk Drives:
PropertyValue
Description Disk drive
Manufacturer (Standard disk drives)
Model HITACHI_DK23DA-40
Media Type Fixed hard disk media
Size 40007761920 (~37 GB)
Number of Partitions 1


Installed Printers:
PropertyValue
Name Auto Epson Stylus COLOR 900 ESC/P 2 on MARTIN01
Port Name \\MARTIN01\Printer
Default True
Driver Name Epson Stylus COLOR 900 ESC/P 2


Motherboard:
PropertyValue
Manufacturer KAPOK
Model
Name Base Board
Part Number
Product Intel 845E
Serial Number 12345678
Version None


BIOS:
PropertyValue
Manufacturer Insyde Software Corporation
Name Insyde Software MobilePRO BIOS Version 1.01 (R3.05.128)
Release Date 20030225000000.000000+000
Version INSYDE - 30303030


Monitor:
PropertyValue

Keyboard:
PropertyValue
Description Standard 101/102-Key or Microsoft Natural PS/2 Keyboard


Pointing Device:
PropertyValue
Manufacturer (Standard system devices)
Name USB Human Interface Device

Manufacturer Microsoft
Name PS/2 Compatible Mouse


Sound Card:
PropertyValue
Manufacturer Realtek
Description Realtek AC'97 Audio
Device ID PCI\VEN_8086&DEV_2485&SUBSYS_88801558&REV_02\3&61A AA01&0&FD

Manufacturer Microsoft
Description Unimodem Half-Duplex Audio Device
Device ID MODEMWAVE\0\{76B3144D-7C51-4D22-BF8A-58D3BBAB88CE}


Video Card:
PropertyValue

DirectX Installation:
PropertyValue


Modem:
PropertyValue
Model Smart Link 56K Voice Modem
Name Smart Link 56K Voice Modem


Network Adapters:
PropertyValue
Description Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport
Description Infrared Port
Description 1394 Net Adapter
Description RAS Async Adapter
Description Packet Scheduler Miniport
Description WAN Miniport (L2TP)
Description WAN Miniport (PPTP)
Description WAN Miniport (PPPOE)
Description Direct Parallel
Description WAN Miniport (IP)
Description Packet Scheduler Miniport
Description BUFFALO WLI-U2-KG54-AI Wireless LAN Adapter - Packet Scheduler Miniport
Description Packet Scheduler Miniport

External Ports:
PropertyValue
External Reference Designator J16
External Reference Designator J20
External Reference Designator J8
External Reference Designator J9
External Reference Designator J12
External Reference Designator J6
External Reference Designator J7
External Reference Designator J35
External Reference Designator U1
External Reference Designator J26

Expansion Slots:
PropertyValue
Slot Designation ISA Slot
Slot Designation PCI Slot
Slot Designation AGP Slot
-------------------------------------------------------

What is the exact model?

Have you looked here:

http://www.meshcomputers.com/technical/front.asp

If you cannot find anything at MESH the ATI driver would be a Mobility Radeon:

http://ati.amd.com/support/driver.html

They show a 9800; 9700; 9600.

I have an Intel chip, is it OK to use the AMD Catalyst driver pack?

Martin

PS I tried the MESH site, I registered my laptop when I first got it but the reference Icon for my machine when I log in to the Mesh site does not respond. (A later one for my daughters machine works OK). I tried to re-register but the system did not recognise my serial number. I think they are only interested in new machines. I won't ever purchase from them again if that is the case.

Martin

PPS Thank you for rapid reply - I'm amazed!

If your graphics device is Intel you need Intel drivers.

Why did you think it was ATI?

Do you know the exact Intel chip?

http://downloadcenter.intel.com/Prod...=2159&lang=eng

Because on the machine is a label (original) that says ATI Radeon Mobility 9000

Martin

Sorry to be tedious but why now do you think it is an Intel chip?

Anyway:

http://ati.amd.com/products/Mobility...000/index.html

I have the handbook here and it says Intel Pentium 4 processor (3.06GHZ) and ATI Mobility M9 128MB DDR graphic memory. Fully DirectX 8.1 compliant.

I tried the Catalyst pack but just got error messages.

Thank you

Martin

Problem really is that i have to give a major presentation next week using video and can't get my laptop to work!

M

I would try the ATI 9600 or 9700 or 9800. Trial and error.

The only "legacy" driver I can find for a specific 9000 is only for Windows '98.

See what happens when you try to install the current drivers:

http://ati.amd.com/support/driver.html

I am assuming that MESH did not provide a Driver CD? But they did supply a Recovery CD?

Further reading shows ATI did not carry drivers for M9 as it was a proprietary issue i.e. MESH drivers.

Might try these just for why not:

http://www.drivershq.com/Drivers/Dev...1/Drivers.aspx

http://www.driverheaven.net/windows-...5&pagenumber=1

This is the "Legacy" link from ATI for '98 drivers for the 9000 chip:

http://ati.amd.com/support/drivers/9...naiw-98me.html