Runtime error-Pinnacle 9

  1. #11
    ja8888 is offline Newbie

    Re: Runtime error-Pinnacle 9

    Hi,

    I have the same problem, since I bought my Pinnacle Studio 9 in 2004.

    Using other formats like avi or mpeg does not cause the same problem sometimes.

    This is a typical dump when I try to compile a DVD that is even only 20 minutes long:

    STUDIO caused an invalid page fault in
    module PCLEMPGDEMUX.AX at 017f:0f9c42cc.
    Registers:
    EAX=00000000 CS=017f EIP=0f9c42cc EFLGS=00210206
    EBX=58573b80 SS=0187 ESP=00bbef38 EBP=00bbef4c
    ECX=0000000e DS=0187 ESI=00bbf014 FS=0eb7
    EDX=7dadcdc8 ES=0187 EDI=000000d8 GS=0000
    Bytes at CS:EIP:
    f3 a5 83 7d 0c 00 74 51 8b 45 08 8b 48 1c 51 8b
    Stack dump:
    0f84bb58 7ff214f3 0f9c36b9 00000000 00000000 00bbf0ac 0f9bfc52 00bbf014 00000001 00bbefc4 0f9dd75c 5857255c 0f9d8d3e 7dadcdc8 00bbf294 00bbf290


    ------------------------------------------------------------------------------------------

    STUDIO caused an invalid page fault in
    module MFC71.DLL at 017f:7c168f1d.
    Registers:
    EAX=00000000 CS=017f EIP=7c168f1d EFLGS=00010246
    EBX=00000003 SS=0187 ESP=0dc6fba0 EBP=0dc6fbdc
    ECX=00000018 DS=0187 ESI=05123d20 FS=195f
    EDX=00998180 ES=0187 EDI=00000000 GS=0ea6
    Bytes at CS:EIP:
    8b 71 04 85 f6 0f 84 1d 87 00 00 57 8b 7c 24 0c
    Stack dump:
    05123d20 7c175e02 00000aa8 05123d20 00000001 7c1c85b1 7c21f148 009992e0 7c17e02e 7c21f148 009992e0 009992e0 0dc6fc60 7c207981 00000002 0dc6fc00

    -------------------------------------------------------------------------------------------
    STUDIO caused an invalid page fault in
    module MSVCR71.DLL at 017f:7c342eee.
    Registers:
    EAX=7f311012 CS=017f EIP=7c342eee EFLGS=00010212
    EBX=50d82690 SS=0187 ESP=00bbcd8c EBP=00bbcd94
    ECX=000001f7 DS=0187 ESI=7f310836 FS=0eb7
    EDX=00000000 ES=0187 EDI=00000000 GS=0000
    Bytes at CS:EIP:
    f3 a5 ff 24 95 0c 30 34 7c 8b c7 ba 03 00 00 00
    Stack dump:
    00bbdd94 50d823f0 00bbcdbc 10e84234 00000000 7f310836 000007dc 000007dc 7dde670c 00000001 000007dc 000007dc 00bbcdec 10e84138 000007dc 00000000
    -------------------------------------------------------------------------------------------

    I even downloaded the patch 9.4 from Pinnacle but things got worse. In the past, I was
    able to compile a 30-minutes DVD, but now, it is not even possible to compile a 20 minutes DVD.

    I tried the Pinnacle Studio 9 software 4 months ago on a super PC with a Pentium 3.2 GHz CPU running Windows XP with service pack 2, the last updates, ATI X800, 4 gigabytes!!! ram, and 600 GB harddrives, but it did not help either. The same or similar messages came up.

    Pinnacle does not even react to my emails or complaints.

    Did you find any solution?

    I might switch to the Apple Macintosh environment.

    Regards,
    ja8888

    Quote Originally Posted by DJNafey
    OK, Ve2cy. From my experience of working on a software helpdesk, I'm surprised that Pinnacle couldn't come up with any answers. Let us know if you get the same problem on a new PC and we may be able to come up with something different to try on a different system (I would suggest that you should install and test Pinnacle before you load up all your other software so that you can rule out a conflict with another program).

    If you can, I would still recommend trying out Visual Basic 6 Service Pack 5 (link given in my previous message).

    -----------------------------------------------

    This thread should now be regarded as closed to prevent other users hijacking the thread and to help others know which threads have been Resolved and which are still being worked on.

    If you widh to report a similar problem that you require assistance with, please start a new thread.

  2. #12
    lightmoon is offline Newbie
    Quote Originally Posted by venividivici View Post
    I get this message when I try to open Pinnacle Studio DV 9:

    Microsoft Visual C++ Runtime Error
    Abnormal program termination

    Can anyone give me some advice on this? I've re-installed, rebooted, everyting, but nothing works.
    Re: microsoft visual c++ runtime error hi i found an easy simple way to fix: (microsoft visualc++ runtime error), what i did, i created a new user name and password. then after i did this i opend on pinnacle studio icon i right clicked on program and opened the program RUN AS
    once opened RUN AS.. will ask you: which user account do you want to run the program?
    you should DISABLE (UNMARK) the: protect my computer and data from unautorizes program activity. Disable ONLY for pinnacle program. next you can keep you account or change user. click ok an problem solved.
    I had endless nights with my pinnacle program i just start to render and after couple hours i get runtime error, but since i have used it this way, my program working proply, my sound used to start and just go away, but since doing this,everything working. made 2 dvd"s today.

    good luck and hope this works for you as it has for me

    bye

  3. #13
    ErPo is offline Newbie
    Hi guys,
    after spending many hours around this problem, I've come up with a solution to my installation of Studio, hope this will work for you too.

    That's what I've done:
    1) uninstalled Studio totally that means:
    - Uninstalled everything related to Studio, including its USB drivers.
    - Deleted any folder left out after uninstall process.
    - Run Pinnacle RegDelete version 8.x:
    Pinnacle Systems - Product Support - Studio version 8 - Tools - Download Area
    2) reinstalled my AUDIO card drivers (Creative SoundBlaster)
    3) installed latest Microsoft Visual C++ 2008
    4) installed Studio 9.0
    5) installed Studio 9 patch:
    Pinnacle Systems - Supporto prodotto - Studio Plus version 9 - Aggiornamenti Software e Driver - Studio version 9

    That worked fine for me, hope this will help you.

    Regards

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