i recently had to re-build my harddrive. i was under warranty and i got a blank drive. it was very difficult with assistance of course.
i put back in microsoft office. I use outlook for my email. my problems are two.
1. when i get an email i cannot right click to download the picture! help. I have xp operating system also. sometimes i can right click for a picture and sometimes not.

2. i cannot send an email to my husband who uses hotmail. he does not receive it. but my daughter can send him one and we both use microsoft outlook??? not logical to me. I have tried to call my cable co., microsoft(not covered). I have tried to ck settings but i am not savy.

Thanks for your help.

#2: Has he checked his Spam box? Sometimes mail is misread as spam. Do these mails show up in your Sent Items?

You might try the following although it is more for your own Hotmail accounts etc.

http://www.microsoft.com/downloads/d...DisplayLang=en

You might also compare your settings with your daughters to see if there are any apparent differences.

As to #1: You say sometimes it works and other times not? If so do you notice the file type? Do certain file types download and others not?

Maybe the following:

http://office.microsoft.com/en-us/ou...859521033.aspx

thanks for the info . i will try the links. but my daughter uses the webmail outlook and her laptop is down now. It crashed. Yes, my messages do show up in my sent msgs. He said it didn't show up in his spam folders. but i'll re-ck that.

the picture download , i will ck the extension of the file. i get the business ones just not the fwds . have to ck it out.

i'll keep u posted. thanks.

Perplexed.... i sent from outlook an email to another daughter's hotmail and she got it.

but my husband's hotmail doesn't get my emails?? another suggestion...?
this stuff is so frustrating. even i can send myself hotmail to my h. account.

Perhaps it is his settings.

You said your daughter used Outlook Web Access which might send differently form Outlook proper.

Again I am speculating as I have no experience here. Just trying to search issues with you.

Perhaps your husband needs to setup a program such as the following:

http://office.microsoft.com/en-us/ou...218231033.aspx

i did try to use the connector but i tried it on my outlook. wasnt right. i deleted it.

i put in his email and password and got his whole hotmail system.?? i tried me and i don't understand. will try again.

i sent him email from my web acct and he doesn't receive it.


thank you for all your ideas. not giving up yet.

when i tried email connector as i previously stated, all his hotmail accts appeared in my outlook? What i don't get is i can send myself a hotmail email but not him? I think connector is the way but do i do this on his pc ? will that make a difference. he has vista, fyi.

thanks for helping.

Sorry I have no more ideas at the moment.

You could try to narrow down the problem program by testing other mail software.

For example have him setup a G-Mail account and see if you can send to that.

If you can then I'd guess the problem is his Hotmail account.

Thank you for the ideas.

i will try to set up the gmail and see what happens.