WMP11 Crashes all the time
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WMP11 Crashes all the time
I'm not sure what happened but my Windows Media Player 11 is crashing frequently. Whenever I click on the upper menus (File, View, Tools etc etc) it would just suddenly close. No crash report from XP (the "Send/Don't Send thingy) either. It just closes. And when I click on the tabs like Library or Now Playing it would just hang and after a long while close itself. No crash report either.
Reinstalling did not help. I'm a music junkie so I really need help =X
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Event Viewer
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Check your Event Viewer via Administrative Tools.
Open the System as well as Application tabs and look for red X errors that coincide with your problem. Details here:
How to view and manage event logs in Event Viewer in Windows XP
Basic information on Event Viewer errors can be found here: EventID.Net
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Thanks Jeph for the help. Found the error and went to Event ID as well but I'm at a loss at what to do. EventID says it's some service I disabled but I'm not sure which one. I definitely did not disable anything myself. Here's the info, perhaps it would help?
Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 4/25/2008
Time: 12:58:07 PM
Description:
DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service upnphost with arguments "" in order to run the server:
{204810B9-73B2-11D4-BF42-00B0D0118B56}
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Last edited by Kaistar; 25-04-2008 at 06:28 AM.
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Universal Plug and Play Device Host
WMP starts this service when it opens. The service should be set to Manual.
You will find this under: Administrative Tools > Services
There is a possibility that if this service is being altered it might be a virus or malware.
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Something interesting, after turning on the Universal Plug and Play as some (and Jeph) recommended, the error in event viewer disappears but the crash remains.
edit: Oh thanks Jeph for the reply I was searching for a solution myself as well lol.
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An Update. Problem fixed by unknown means.
I just moved Windows Media Player from the separate monitor to my laptop's monitor screen (dual view) and everything got back to normal. Clicking the "Files" area didn't result in a crash anymore.
Thanks for the help jeph
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Thanks for the update and glad all is well.