Hi all.

My farther has a talk to your computer thing, but where he has a prob with his throught he would like to get rid of it.

The prog is called "IBM Viavoice Voicecentre".

It dosen't have its own uninstall, so I tryed to do it through "Control panel". Every time, I was told to close down the apliication, and I closed everything I could find but I was still told to close it down before the program could be uninstalled.

If anyone can understand what I'm on about could you please help. For my fathers sake.

OS:- Windows XP

ATB Gary.

Try Safe Mode.

If Safe Mode still fails then:

Uninstall Programs Manually

Just because Windows XP has the Add/Remove Programs feature it doesn't mean your application will appear in the list. Furthermore, even if it does appear, it's no guarantee that the uninstall feature will work. When you run across one of these situations the items listed below will help in getting rid of the application. Be aware that these steps may not remove everything associated with the application and can impact other applications on the computer. Have a backup or restore point and use caution.

*

Find the directory for the application and delete all the files in the directory. Delete the directory. e.g. click C: under My Computer then Program Files etc.
*

Open regedit (start/run regedit) and navigate to HKEY_LOCAL_MACHINE\SOFTWARE and find the folder for the application. Delete the folder.
*

Open regedit and navigate to HKEY_CURRENT_USER\SOFTWARE and find the folder for the application. Delete the folder.
*

To remove the application entry from Add/Remove Programs (if present) open regedit and navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall and find the folder for the application. Delete the folder.
*

Some applications have Services attached to them. If this is the case, navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es, locate and delete the service.
*

In Windows Explorer, navigate to the individual user settings and delete program references. Common places to check would be:

C:\Documents and Settings\All Users\Start Menu\Programs and delete relevant entries.
C:\Documents and Settings\All Users\Start Menu\Programs\Startup and delete relevant entries.
C:\Documents and Settings\%YourUserID%\Start Menu\Programs and delete relevant entries.
[Do this for each User ID listed]
C:\Documents and Settings\%YourUserID%\Start Menu\Programs\Startup and delete relevant entries.
[Do this for each User ID listed]

If no entries were found in the previous step and the application launches automatically, navigate to
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows
and delete the entry.

Hi broni and jehpree. Thanks for your replies.

What do your mean when you say "Try safe mode"?

As I live a long way from my parents, and have to relay the information, the simpler the instructions the better.

Again, thank you for your help.

ATB Gary.

http://www.microsoft.com/resources/d....mspx?mfr=true

Tap tap tap F8 between the BIOS POST or manufacturers splash screen and XP trying to boot.

From the options choose Safe Mode. This loads only the bare necessary drivers to start windows. In other words no other programs will start and this may enable deletion.

If not try the manual method.

Again, thank you very much for your help jephree.

ATB Gary.