Annoying messages

  1. #1
    !!!
    !!! is offline Newbie

    Annoying messages

    Since a few days ago I have been getting a whole bunch of messages everytime i log on to my laptop.

    The first message I get is this one:


    I can press ok and the message goes away

    A very short time later i get this message, i have not done anything other than pressing ok:


    I know for sure that I have not got the CD mentioned in the message so i press cancel

    Instantly i get this message:


    I press ok

    Instantly i get this box:


    Which gets nowhere

    And then i get this message again:


    After this it just starts looping about 3 times, and scince i can't be bothered waiting i just press cancel as fast as i can each time a box appears.

    Thats my description

    Please help me.



  2. #2
    broni is offline Senior Member
    Try Sonic hotfix:

    Download and Run the Sonic Isum_hotfix.exe File

    1. http://tools.roxio.com/support/dell/isum_hotfix.exe
    2. In the File Download - Security Warning window, click Run.
    3. In the Internet Explorer - Security Warning window, click Run.
    4. In the Sonic - ISUM Hotfix Setup window, click Yes to install the hotfix.
    5. When prompted to restart the computer, click Yes.

  3. #3
    !!!
    !!! is offline Newbie
    Thanks for taking the time to read and reply to my message but your suggestion didn't work.


  4. #4
    broni is offline Senior Member
    That's OK.
    Let's check next thing. Do you have any Sonic, or Roxio entry in msconfig/startup?
    If so, disable it.
    Restart.

  5. #5
    !!!
    !!! is offline Newbie
    Short answer, no, there is no entry called sonic or roxio.

    By what you said I assumed you were talking about Start>Run>msconfig>startup, am I right or were you referring to something else?

  6. #6
    broni is offline Senior Member
    Yes, this is what I meant.
    After some further search, I believe, you are infected with something.
    You may want to go to "Security" forum, and post your HijackThis log there.

  7. #7
    !!!
    !!! is offline Newbie
    Ok, just one question, what is a HijackThis log?

  8. #8
    broni is offline Senior Member
    Download, and install "HijackThis" from here: http://majorgeeks.com/Trend_Micro_HijackThis_d5554.html
    After you are done with running it, you'll see a button "Save Log File". Save it, and post it back in "Security" forum.

  9. #9
    !!!
    !!! is offline Newbie
    Thanks for the help, even though you didn't fix the problem you have tried,

    Thanks

  10. #10
    Digerati is offline Senior Quiquagenarian
    Note that avmail.dll is sometimes related to WinAntiVirus, a "rogue" program as identified on the List of Rogue/Suspect Anti-Spyware Products. Before posting a log (and we have our own expert analyzers here at D-A-L) I recommend you clean up your system first as this may negate the need for a HJT log. Check out Cleaning Out Malware.

    Also, if this just started a few days ago, I would suggest you try to roll back to a point in time before the problem surfaced by using System Restore.

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