Where did my sound go? Help!!

  1. #1
    cruzs112 is offline Newbie

    Unhappy Where did my sound go? Help!!

    For some time now I've not been able to play cd's or listen to anything from my computer. Two years ago I had sound...I don't know what happened. Is there somewhere I can check or is there any free software that I can get to get sound back?

    Missing some tunes!!!

    Cruzs112


  2. #2
    owen is offline D-A-L Team Member (UK)
    I believe this may be a driver issue. Do you know the make/model of your soundcard or if you don't have a separate soundcard installed, the make and model of your motherboard? Thanks.

  3. #3
    cruzs112 is offline Newbie
    I've had this computer for 3 years and have since moved. I don't know where the manuals are for this computer or if I even thave them. Is there a place I can get that info on the computer itself? Thanks a million.
    Cruzs112

  4. #4
    owen is offline D-A-L Team Member (UK)
    Go this page and download the D-A-L Hardware Scan.

    Run the downloaded file and at the prompt to Start Scan click Ok. The script will then work detecting your PCs current hardware in the background. You may get a popup message from Script Control telling you that the script is taking longer than expected, ignore this message. Eventually a small popup with the word Continue will appear, click Ok and then Ok again to the done message.

    The report will now open in Internet Explorer. The yellow security bar will appear at the top of the page telling you that Internet Explorer has restricted ActiveX Controls on the webpage. Click the Yellow Bar and click Allow Blocked Content and then Yes to the prompt. You can then click the Copy To Clipboard button and paste the results back to me here. This will help me locate the driver for your motherboard.

+ Reply to Thread