norton anti virus live update

  1. #1
    hotgoss is offline Full Member

    norton anti virus live update

    posted this a very short while ago
    --------------------------------------------------------------------------------

    have just posted this in another part of the site but think this is a better place for it
    hope I don't get told off ( sorry !! )

    I need help with norton antivirus

    we have had it on our computer for years now and do a weekly scan , do livedate when it tells us and renew it yearly BUT its saying the antivirus needs urgent attention ( it was only attention yesterday ) its saying my virus definations need updating and I need to run liveupdate but I keep doing it and it goes through the motions and says live update has been completed but in the anti virus control panel it still saying they haven't been updated since June 06 I don't think the antivirus package I'm using has support any longer so I'm stuck

    can someone shed any light on this please
    and then managed to sort it out myself
    BUT
    now I'm not as clever as I thought - 31.1.07

    ran live update today as my computer told me to and I have the same problem

    live update is telling me that its all updated but the control panel in norton is saying my virus definations need urgent attention.

    what is going on ?? am I sorted or not

    its driving me mad

    tried to do what I did last time and go on the website and download the auto fix tool but the site just freezes on me
    I'm running norton internet security 2003 yes I know its old but I'm so scared to update to a new version as when I tried to load norton on a friends computer I really mucked it up as I didn't realise I had to uninstall the older version first before putting the new one on
    please be gentle with me I'm not too sure what I'm doing lol


  2. #2
    DJNafey is offline UK site moderator
    This article about that issue (or at least one that sounds similar) on Symantec's support site should be useful:

    http://service1.symantec.com/SUPPORT...1?OpenDocument

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