have just posted this in another part of the site but think this is a better place for it
hope I don't get told off ( sorry !! )

I need help with norton antivirus

we have had it on our computer for years now and do a weekly scan , do livedate when it tells us and renew it yearly BUT its saying the antivirus needs urgent attention ( it was only attention yesterday ) its saying my virus definations need updating and I need to run liveupdate but I keep doing it and it goes through the motions and says live update has been completed but in the anti virus control panel it still saying they haven't been updated since June 06 I don't think the antivirus package I'm using has support any longer so I'm stuck

can someone shed any light on this please

I suspect that deleting the current virus definition file might resolve it. To check this, and to give you the correct instructions, could you please confirm which version of Norton Anti-Virus you are using? Thanks.

thanks for your reply but I went on their website had to download a tool ( not sure what it was ) and its fixed !!

Thanks for the update - glad it's sorted

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