Quick Time problem

  1. #1
    XPcla is offline Newbie

    Quick Time problem

    Quicktime no longer works, whenever I try to either view a clip/picture or open the program I get error messages. Here is one of them:

    An excetion occurred while trying to run C\Windows\System32\shell32.dll,Control_RunDLL
    "C:\WINDOWS\System32\Quicktime.cpl",QuickTime

    How can I sort this out?

    Tried uninstall but this tells me that if associated files are removed other applications might no longer work.

    Thanks in advance for your help


  2. #2
    DJNafey is offline UK site moderator
    Uninstalling QuickTime will not cause any problems so long as you are going to re-install it again afterwards. This is your most straightforward option

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