when I installed corel word perfect suite 8 with address book from win me to win xp on a new hp puter I can not open address book I get error message "an error occurred trying to logon to mapi for address book services

ok

pressed ok & another error msg " there was an error opening the address book "

ok

is corel wp suite8 address compatible with xp-professional ?

K dyer

This is Corel's FAQ to those errors:

An Error Has Occurred Trying to Logon to MAPI for Address Book Services
DocumentID: 16173
Revision Date: 05-Mar-98 11:10:49 AM

The information in this document applies to:
WordPerfect 8 for Windows

Problem

The messages, "An Error Has Occurred Trying to Logon to MAPI for Address
Book Services" followed by "There was an error starting the Address Book"
appears when starting Corel Address Book 8 as a stand alone application.

In addition, the following message will be displayed if starting the AddressBook from inside WordPerfect: "Unable to load Corel Address Book.
You may have chosen not to install Microsoft Exchange or Corel Address
Book during the setup of WordPerfect. You can install Corel Address Book
by running a custom setup."


Answer:

Scenario One: Running Wordperfect Eight after UPGRADING Windows from
Windows 95-Windows 98

Copy MAPWIN95.DLL from the WordPerfect 8 CD (in \COREL\SUITE8\APPMAN\WKSWPI8 if using the Suite 8 Professional CD and
\COREL\APPMAN\WKSWPI8 if using the Suite 8 CD) to the windows\system
directory. Rename MAPI32.DLL in the windows\system directory and then rename MAPWIN95.DLL to MAPI32.DLL.

Note:After copying this file you need to right click on the file and edit the properties. Once on the properties screen, uncheck the read only box
and click OK

Scenario Two: Installing Wordperfect Eight on a Factory install of Windows
98

Copy MAPWIN95.DLL from the WordPerfect 8 CD (in \COREL\SUITE8\APPMAN\WKSWPI8 if using the Suite 8 Professional CD and \COREL\APPMAN\WKSWPI8 if using the Suite 8 CD) to the windows\system
directory. Rename MAPI32.DLL in the windows\system directory and then
rename MAPWIN95.DLL to MAPI32.DLL. You will need to reinstall windows
message and the Address Book at this time. The addressbook will open but
return the error: " The current profile contains no Address Book". This is caused by changing the mapi32.dll file all entry points and settings are not correct for exchange after renaming the file.

Note: After copying this file you need to right click on the file and edit the properties. Once on the properties screen, uncheck the read only box and click OK

After renaming this file you will need to re-install the Address Book portion of WordPerfect.

1. Back up the files located in the database folder
(C:\COREL\SUITE8\SHARED\ADDRESS\DATABASE)
2. Delete the address directory
3. Click on start and run
4. (Select the CD-ROM drive) and then choose setup.exe
5. Run the setup Program
6. Follow the onscreen instructions until you reach the Installation Type
screen
7. Choose Custom Installation
8. Continue until you reach the custom installation screen
9. Click on the Custom Selection button
10. Choose the option Deselect All Button
11. The last option in this list is required components
12. Click the components button
13. Click the check box next to Corel Address Book
14. Click Ok
15. Click Next
16. Choose install
17. Let Address Book install