My son loaded musicmatch from a web site and it is giving us a bunch of weird messages when we boot up, so we'de like to uninstall. But when I get to the program file and ask to uninstall, I get an error - mm_tray.exe acces is denied fmake sure disk is not full or write protected and that the file is currently in use.

What can I do to get rid of this program?
I'm running Windows XP.

Thanks

Hi I've found this

http://wwws.musicmatch.com/faq/INST029.htm but you've tried that.

Please follow the instructions http://www.d-a-l.com/help/showthread.php?t=32403 and then post your log in a new thread in the Spyware, Adware section. (Not here please).

Originally Posted by brain_damage

Hi I've found this

http://wwws.musicmatch.com/faq/INST029.htm but you've tried that.

Please follow the instructions http://www.d-a-l.com/help/showthread.php?t=32403 and then post your log in a new thread in the Spyware, Adware section. (Not here please).

So you can't help me, and you want me to repost in spyware,adware section? Please bear with me as I am new to this forum.

Thanks.

Make sure that the program is not running. Check the tray (lower right) for the icon. Also check the Task Manager (right click an empty area of the Taskbar (bottom). Look under Processes.

Also follow these manual uninstall points:

Uninstall Programs Manually

Just because Windows XP has the Add/Remove Programs feature it doesn't mean your application will appear in the list. Furthermore, even if it does appear, it's no guarantee that the uninstall feature will work. When you run across one of these situations the items listed below will help in getting rid of the application. Be aware that these steps may not remove everything associated with the application and can impact other applications on the computer. Have a backup or restore point and use caution.

*

Find the directory for the application and delete all the files in the directory. Delete the directory.
*

Open regedit and navigate to HKEY_LOCAL_MACHINE\SOFTWARE and find the folder for the application. Delete the folder.
*

Open regedit and navigate to HKEY_CURRENT_USER\SOFTWARE and find the folder for the application. Delete the folder.
*

To remove the application entry from Add/Remove Programs (if present) open regedit and navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall and find the folder for the application. Delete the folder.
*

Some applications have Services attached to them. If this is the case, navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es, locate and delete the service.
*

In Windows Explorer, navigate to the individual user settings and delete program references. Common places to check would be:

C:\Documents and Settings\All Users\Start Menu\Programs and delete relevant entries.
C:\Documents and Settings\All Users\Start Menu\Programs\Startup and delete relevant entries.
C:\Documents and Settings\%YourUserID%\Start Menu\Programs and delete relevant entries.
[Do this for each User ID listed]
C:\Documents and Settings\%YourUserID%\Start Menu\Programs\Startup and delete relevant entries.
[Do this for each User ID listed]

If no entries were found in the previous step and the application launches automatically, navigate to
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows
and delete the entry.