Can not restore from cd

  1. #1
    deejd1 is offline Newbie

    Unhappy Can not restore from cd

    I had a crash with my Micron 950, running WinXP Pro. Up and running now. However, I have lost all of Famly Tree Maker infomation.
    I am using FTM 6.0 I had backed up my data on 5 floppy disks and the 3rd disk brings up "A serious internal error" and shuts down the program. I also have a backup on cd which I burned with my cd writing program, (Sony Extreme). FTM will not recconize the backups as a FTM file, although it has FBC extension. I did try to copy cd to hard drive. I'm sorry I am not too computer savy. I copied it into a new folder in my documents. I tried to copy it to FTM folder that didn't work either. Is there a way to extract the files ? Please help. This is 5 yrs worth of work. Thanking you in advance for your time and consideration.

    DEE


  2. #2
    Bear is offline D-A-L Elite Member
    Try contacting the Family Tree Maker tech support, they may have some suggestions for you. HTH

  3. #3
    deejd1 is offline Newbie
    Thank, but I have already done that. They were of little help. Just told me the program was not designed for winXP. Although I have been using in Xp for several years. If I could extract the file to a word processor I would re-type all the info. Just can't find a program that will extract this kind of compressed file. Thanks Again for you help.
    Dee

  4. #4
    Bear is offline D-A-L Elite Member
    I'm sorry I wasn't able to be of more assistance, maybe someone else here will have some suggestions for you.

  5. #5
    jen.eric is offline Valued Member
    try disabling all your anti-virus software, and then try and boot from the floppy discs again (if you havent deleted them).

  6. #6
    deejd1 is offline Newbie
    Jen Eric, You are a genius !!!!. Yes it worked I will be forever in debt to you. You saved 5 years worth of work. After disabling anti-virus the original floppy backup restored fine. Thank You! Thank You!!!!
    Dee

+ Reply to Thread