Recently, our voyager 105 modem broke, we phoned up aol to cancel (were going to go with tesco) and they said how about if we send you a modem free of charge and lower your monthly price to £9.99 a month (was paying £17.99) so she said yes... anyway, the modems came (sent us 2 for some reason) and they are ethernet rather than usb which has its atvantages

it was also on english person on the phone lol

Most of the comments I've heard about AOL are fairly uncomplimentary, but a vanishing customer base is plenty of good reason to improve your service.

Most of the comments I've heard about AOL are fairly uncomplimentary

yes, i agree... we have had quite a few problems with aol... still have 1 or 2 minor problems and thats without using the aol browser!!!

it nearly always works if you say you're going to leave, I did it last year with sky ended up with new digibox redid the dish with a new lnb and got 12 months at £15 instead of £22, soon be time to cancel again.

also do the same with telewest, they'd much rather have £15 per month than none at all

haha lol... my sis phoned up someone once saying that she wanted to cancel the woman on the phone said ok thats fine by us so she said okk, so what do i do the woman said well ill need your details..... (and it just went on like that until)